2 Step Verification Guide

Our Online Banking has been improved

Let’s show you Step by Step what you need to do the first time you login into our new system. 

  • Go to CBCU.ca as you usually do, and click Login at the top right.
  • Type your member number.
  • Type your Access Code (PAC).
  • Click Login.
  • Enable 2-Step Verification (You can choose between email or phone)
  • Once Send Code is selected, a verification code is sent to the entered mobile phone or email.
  • Enter the verification code
  • Click Continue

You have completed the 2-Step Verification setup. 

If you want to set up your online banking from your mobile phone. We recommend to check this tutorial video.