Mobile Apps

ATTENTION MEMBERS

Until June 20th, please continue to use the Steel Centre and Coady Credit Union apps. The NEW Cape Breton Credit Union app will not be available until AFTER the data merge on June 19th. If you have any questions or concerns, please contact either branch for details.

iPhone & Android Apps

Get instant and secure access to your accounts, pay your bills and transfer money with the Cape Breton Credit Union mobile banking app. View your account balances onscreen without even having to log in, convenient for when you’re standing in the checkout line.

Everyday banking in the palm of your hand, no matter where you are.
•View your account activity and recent transactions
•Manage multiple accounts
•Pay bills now or set up payments for the future
•Scheduled payments: view and edit upcoming bills and transfers
•Transfer money between your accounts or to other credit union members
•Use Interac® e-Transfer to send money securely via email or text
•Choose to display your balances onscreen without having to log in
•Get messages about your account straight to your phone

Bank securely and with confidence. Our mobile banking app uses the same high level of security as our online banking. You log in to the app with the same membership details as online banking and once you log out or close the app, your secure session will end. Learn more about how we keep your information secure.

To take advantage of the full functionality of this app, you must already be registered and have logged in to online banking.

There is no charge for the app but mobile data downloading and internet charges may apply. Check with your mobile phone provider for details.



®INTERAC is a registered trademark owned by Interac Inc. and is used under license.

iPhone Mobile Banking App FAQ's Expand/Collapse

1.Do I have to pay anything?

Absolutely not. The Cape Breton Credit Union mobile app is free for our members to download, and you will never be charged for using the app. However, since the mobile app uses data your carrier may charge, so standard data and messaging rate may apply.

2. Are there any operating system requirements?

Yes, in order to access the Cape Breton Credit Union mobile app you need to ensure your device is running on iOS 7.0 or higher. If you’re not sure which iOS you are running just follow these steps to find out.
•Tap “Settings”
•Tap “General”
•Tap “About”
•Scroll down the screen. Your iPhone version is will be listed to the right of “Version”

3. How do I download the new Cape Breton Credit Union Savings Mobile App on my iPhone?

Downloading the new Cape Breton Credit Union Mobile App is easy. Just follow these six steps:
1.Open the Apple App Store on your iPhone and search for Cape BretonCredit Union.
2.Next, verify that the author of the app is Cape BretonCredit Union, by scrolling to the bottom of the info screen and checking the company information.
3.Review the information and click on the “Free” icon at the top.
4.When the icon changes to “Install,” click on it again.
5.When prompted, enter your App Store credentials.
6.The app will download and install onto your device.

4. What is QuickView?

The unique QuickView feature displays the balances of your selected accounts at any time the app is open, without needing to login first.

5. Does the QuickView feature automatically display my balances?

The default setting of the QuickView feature is “off”. You can turn on QuickView under Settings/Preferences on the mobile app.

6. Will the mobile app work if I have a shared of joint account?

Yes. Just enter your account details as you normally would.

7. I don’t see my Personal Access Image and Phrase when logging in. Is something wrong?

No. Because you can download the app directly from the Apple store, the authenticity of the application has been verified by Apple. Since you don’t need to worry about the authenticity of the app, we have removed the personal access image and phrase to make your experience quicker and easier.

8. How do I remove the Cape Breton Credit Union Mobile App from my phone?

Simply highlight and hold down the CBCU Mobile icon on your screen. An ‘x’ will appear on the upper-right corner of the icon. Touch the ‘x’ and the app will be deleted from your iPhone. Then, click on the Home button to stop the icons on the screen from shaking.

9. Will Cape BretonCredit Union mobile banking for smart phones continue to be available?

Yes. Cape BretonCredit Union mobile banking for smart phones continues to be fully operational. You can use mobile banking with any Internet-enabled phone.

10. My phone has been lost or stolen. Is my banking information at risk?

If your phone should ever go missing, only the QuickView account balances can be viewed if you have activated this feature. Other transactions on your account can only be accessed if someone knows your Personal Access Code (PAC). Contact your mobile carrier to have your phone deactivated. And, if you’re concerned about your personal access code for online banking being at risk, click here right away to have it changed.

 

 

 

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