What changed?

With our upgraded system:

• A base amount of interest is automatically posted in early January.
• Once our Board approves the final annual interest rate, we then post the remaining “top-up” amount.
• Because the top-up requires processing time, it may appear 7–10 business days after the first deposit.
• This is why you may see two interest transactions instead of one.

Does this mean I earned less interest?

No. This change is mainly about how and when the interest is posted, not about taking interest away.

If your account received two interest deposits, they are meant to add up to the full interest amount approved for your account type.

Why is interest posted in January?

Interest earned during the year is typically posted after year-end, which is why you’ll often see it in early January of the following year.

Still have questions?

If something doesn’t look right, our team is happy to help. Please contact us or visit your branch, and we’ll review your account with you.